Adjusters Blog & New Archive | ALE Solutions https://www.alesolutions.com/blog/category/adjusters/ Fri, 10 May 2024 17:53:57 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.3 https://www.alesolutions.com/wp-content/uploads/2022/11/ale-favicon.jpg Adjusters Blog & New Archive | ALE Solutions https://www.alesolutions.com/blog/category/adjusters/ 32 32 ALE is the Temporary Housing Provider of Choice for Catastrophic and Everyday Disasters https://www.alesolutions.com/blog/ale-is-the-provider-of-choice-for-catastrophic-situations/ Tue, 07 Nov 2023 19:23:32 +0000 https://www.alesolutions.com/?p=49630 ALE Solutions is known as the leader in temporary housing for all kinds of CATs. But did you know our team also handles a variety of disasters that can happen in everyday situations?

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ALE Solutions is known as the leader in temporary housing for all kinds of CATs: tornados, wildfires, hurricanes, and more. But did you know our team also handles a variety of disasters that can happen in everyday situations? From a gas leak to a house fire and even busted plumbing, we work with adjusters to handle temporary housing for displaced policyholders when there are unforeseen housing emergencies. 

ALE manages and secures temporary housing from the First Notice of Loss to the family’s return to their home. Read below about the different ways we support adjusters in their policyholders’ time of need.

Immediate Hotel Placement and Booking

ALE can secure a convenient, cost-effective hotel accommodation for your policyholder, typically within an hour of the First Notice of Loss. We also manage every part of the hotel stay, including fielding all calls from the policyholder. If the family needs an extension due to delayed repair timelines, an ALE representative will work with the policyholder and reach out to their designated adjuster for approval.

Cost-Effective Property Solutions

For policyholders that need longer-term housing, ALE specializes in locating and negotiating rates for  extended stay hotels and rental properties. Extended stay hotels may include a fully equipped kitchen, helping families who are displaced for longer than 30 days save on meals out. They also offer more home-like furnishings than typical hotel rooms. ALE also works with landlords to negotiate short-term leases on properties that match the unique needs of the policyholder. 

Accommodate Unique Needs

Upon initial contact with the policyholder, we ask about any special requirements the family may need. We can accommodate first floor hotel rooms, pets, kitchens, and assistance setting up utilities and furniture rentals (upon request).

Adjuster Portal

The MyALE online claims management portal gives adjusters a simple way to submit and manage short term and long-term claims from any device. All of your temporary housing assignments can be managed through an easy-to-use, consolidated dashboard. Adjusters also receive time-sensitive email notifications, access invoices and manage policyholder receipt submissions.

Boots on the Ground Team

In the event of a catastrophic disaster, our “Boots on the Ground” team arrives at an impacted area typically within 24 hours. Our network of partners and our “Boots on the Ground” strategy allows us to quickly secure much-needed properties and hotel rooms in a “first come, first served” environment.


Learn more about ALE Solutions’ disaster response here.

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5 Reasons to Choose ALE’s Carrier Program https://www.alesolutions.com/blog/5-reasons-to-choose-ales-carrier-program-ale-solutions/ Tue, 03 Jan 2023 19:02:44 +0000 https://www.alesolutions.com/?p=3853 Our experience in the industry, expert technology, and performance metrics makes us the temporary housing provider adjusters count on and trust. Here are the five reasons you should choose ALE’s Carrier Program:

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Each vendor is unique, so how to you decide which one to choose? Adjusters choose to partner with ALE Solutions because we help them do their jobs easily and efficiently. Our experience in the industry, expert technology, and performance metrics makes us the temporary housing provider adjusters count on and trust. Here are the five reasons you should choose ALE’s Carrier Program:

1. Established hotel network for emergency housing
ALE has been providing temporary housing to insureds and adjusters for over 20 years.  Our hotel volume exceeds that of all our competitors combined and thanks to our parent company Corpay, our hotel network has expanded exponentially – ensuring adjusters have plenty of available housing options for policyholders during a CAT.

2. Expanded, nationwide property database
One of ALE Solutions’, strengths is in identify cost-effective temporary housing to insureds and adjusters. Our expanded nationwide properties database allows us to provide temporary housing options not available to others. Our specialists work with the insured to understand their housing requirements, special accommodations such as: special needs, pet friendly, kitchens, and furniture to ensure the temporary stay is as comfortable as possible.

3. Rental furniture at discounted prices
Many families need to rent furniture for their temporary housing. Rather than reach out to yet another vendor, ALE handles furniture rentals as well. In fact, we’re the largest furniture rental customer in the United States. Adjusters can access discounted prices to keep the price of furniture, housewares, and appliances low.

4. Experienced 24/7/365 support
We’re here for you day and night, holidays, all 365 days of the year to secure chain-wide and property-specific rate agreements with hotels across the nation. In addition to our Hotel Call Center, the MyALE.com adjuster portal gives adjusters and managers a simple way to manage hotel and long-term claims from any device.

5. Expert technology with customized management reports
Our advanced technology applications and platform integrations provide efficiencies for adjusters to handle all aspects of the claims process.

ALE developed the MyALE.com Claims Portal as a one-stop, cloud based solution that allows adjusters to easily initiate and manage claims, extend hotel stays, access invoices, and capture receipts while enforcing limits.

ALE created the MyALE HOME app, an easy-to-use application designed specifically for policyholders. Through the MyALE HOME app, policyholders now have a direct line of communication to their points of contact, a complete overview of past, present, and future temporary housing information and, an easy way to submit their receipts for faster reimbursement.

ALE also establishes benchmarks and key performance metrics, based on the carrier’s service-level objectives, so carriers receive customized management reports.

ALE Solutions, the leading temporary housing provider, tailors our housing solutions to each carriers’ needs to give them a consultative, measurable program. Let us help you get started. Learn more about how ALE supports adjusters here.

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Mobile Office Tips for Business Productivity https://www.alesolutions.com/blog/mobile-office-business-productivity/ Wed, 05 Feb 2020 15:45:43 +0000 https://www.alesolutions.com/?p=59835 A mobile office is not always the easiest “office” to conduct business. When you need to remain productive, the recommendations below are sure to help you throughout the work week.

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A mobile office is not always the easiest “office” to conduct business. When you need to remain productive, the recommendations below are sure to help you throughout the work week. Some things you can tackle immediately and others you may need to discuss and plan with your company.

Making the Most of a Mobile Office

Mobile Office Tips for Business Productivity

  • Use a smartphone to enter data and avoid additional time inside of a standard office; keep a phone charger in the car and also consider an accessory like the mophie. Note: Microsoft Office is available for free on iOS and Android!
  • Ensure to set up email so that it can be checked with a smartphone or tablet to be able to stay up on what’s going on in the company.
  • Does your company have an app? Consider designing an app that allows you to enter and access property insurance claims online.
  • Have all apps operate in the same format as the systems within your back office for a smooth transition of data flow and avoid having to double the amount of data entry.
  • Eliminate as much paperwork as possible because a mobile office makes it hard to stay organized; move everything to a digital format so that you can find everything quickly.
  • Switch to a cloud format for file storage so that all of the documents and information that you need is at your fingertips.
  • Use mobile CMS so that you have information about your clients, their property, and their past claims in front of you. The reports that CMS can generate can help you to be more productive and make more important decisions without having to wait for data.
  • Use VoIP at the brick and mortar office so that you can forward your calls and voicemails to your mobile phone in order to take all the incoming calls while you are mobile.
  • Obtain signatures in the field using a tablet so that it can be forwarded to the home office faster for processing, allowing you to submit more claims in a day.
  • Use a signal booster in rural areas to ensure that internet connectivity is never an issue on a smartphone or tablet.

These tips can make all the difference in the world. As soon as you implement them, you can watch your productivity soar.

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