Legal Information & Policies

The materials contained in the ALE Solutions websites are provided by ALE Solutions and may be used for informational purposes only. By downloading any of the materials contained in this site, you agree to the terms and provisions as outlined in this legal notice. If you do not agree, do not use this site or download materials.

All content (copy, images, art, logos) contained in this site is copyrighted and may not be distributed, modified or reproduced in whole or in part without prior written permission of ALE Solutions and the content contributors.

The information contained on the ALE Solutions websites is subject to change without notice.

Insurance Carrier responsibilities:

  • Any changes to claim data you provide need to be promptly communicated to ALE Solutions.
  • When an adjuster or manager is terminated or resigns from your business, ALE Solutions needs to be notified as soon as possible. As a result of not receiving notice or receiving notice in an untimely manner, ALE Solutions will not be held liable for any issue(s) that may arise.
  • If your business has a security incident that may affect ALE Solutions, we need to be notified right away.

Unlawful Activity and Other Ethical Concerns

It is ALE Solutions’ duty to operate at all times in an ethical and lawful manner. If you suspect that ALE Solutions’, a member of its management or staff or one of our providers have conducted themselves in an unethical manner please contact us through our form at https://www.alesolutions.com/contact-us or call us at 866-225-5054 and request to report a confidential matter. If you suspect that ALE Solutions’, a member of its management or staff or one of our providers have conducted themselves in an unlawful manner you may contact your local law enforcement agency. In Illinois, complaints to the Office of the Illinois Attorney General can be made via their website at https://ccformsubmission.ilattorneygeneral.net.

We appreciate your interest in ALE Solutions and value your privacy and your business.

Last Updated: October 17, 2019

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